BBB logos such as BETTER BUSINESS BUREAU, BBB, START WITH TRUST, the BBB Torch, the BBB Accredited Business and Charity seals and BBB AUTO LINE, are service marks owned by the International Association of Better Business Bureaus, Inc. (IABBB). These marks may be used, with certain restrictions, only by BBBs and eligible businesses participating in BBB programs under a license agreement.
Businesses and charities interested in accreditation and the accompanying use of our seals should contact their BBB for program information and accreditation guidelines.
Any use of these marks by others must be with the express permission of IABBB. It is IABBB policy to take action against all unauthorized use of its marks.
What happens when a business misuses a BBB trademark?
In most instances, when we advise a business that it is misusing or infringing our trademarks, the business readily complies with our request to modify its advertising or website. From time to time, however, IABBB has had to file claims to suspend their website or worst case scenario, sue infringers. We also try to advise the public about companies that continue, without authorization, to use our marks by putting up an alert on their business review (if they have one) and listing them on this website. Below is a list of businesses displaying our service marks without authorization.
Businesses known to be displaying BBB trademarks without authorization include the following:
BBB Serving Central Florida
Business name: S.U.N Energy!
Location: Winter Springs, FL
Problem: The company is using an outdated version of the BBB Torch logo on their marketing materials. The business has been unresponsive to our communications and letters have all been returned.
BBB Serving Greater Denver and Central Colorado
Business name: Take Me for Granite
Location: Denver, CO
Problem: The business is falsely stating they are an Accredited Business with the Denver Boulder BBB on their website. The business is not BBB Accredited and currently maintains an F rating. The business has been unresponsive to our requests to remove the statement from their website.
BBB serving North Central Texas
Business name: Leedham Roofing
Location: Richardson, TX 75080
Problem: The Company is continuing to display the BBB Torch Logo on its service vehicles, marketing materials, and throughout their Facebook pages. We have asked them to cease use of BBB trademarks on numerous occasions. This company is not affiliated with our BBB organization and has not complied with our cease and desist requests.
BBB serving the Heart of Texas
Business name: Austin Shoe Hospital
Location: Austin, TX 78758
Problem: The Company is displaying BBB Accredited Business decals and the Torch logo on the company’s store front. This company is not affiliated with our BBB organization and has not complied with our cease and desist requests.
BBB Serving Connecticut
Business name: Business Accreditation Bureau (commercial)
Location: Stratford, CT
Problem: The Company is using Business Bureau and accreditation as part of their company’s name and internet domain to compete by offering business directory and membership services. This company is not affiliated with our BBB organization and has not complied with our cease and desist requests.
BBB Upstate New York
Business name: Power Concrete & Services
Location: West Seneca, NY 14224
Problem: The Company is displaying BBB Torch logo on their service contracts. We have asked them to provide assurances that the Logo has been removed and our communications have gone unresponsive. This company is not affiliated with our BBB organization and has not complied with our cease and desist requests.
BBB Serving Northern Alabama
Business name: The Better Black Business Bureau
Location: Meridianville, AL
Problem: The Company is using Better Business Bureau as part of their company’s name and internet domain to compete by offering business directory and membership services. This company is not affiliated with the BBB organization and has not complied with our cease and desist requests.
BBB of Southeast Florida
Business name: Homeprice.net
Location: Deerfield Beach, FL
Problem: This business sells home and property value reports on their website. Homeprice.net falsely implies BBB affiliation through its unauthorized use of the BBB TORCH Logo on its website. Homeprice.net has been asked on more than one occasion to remove the IABBB’s trademarks from its website. Homeprice.net is not a BBB Accredited Business. Consumers should be aware that this business is not in any way affiliated with the Better Business Bureau.
See Homeprice.com's BBB Business Profile
BBB of Charlotte, NC
Business name: 123Vending.com
Location: Monroe, NC
Problem: This business sells and services vending machines at 123Vending.com. It has been reported that the company is out of business yet, the website is currently active with false claims of being a BBB member on their website. Consumers should be aware that 123Vending.com is not in any way affiliated with BBB.
See 123Vending.com's BBB Business Profile
BBB serving Central Ohio
Business name: eLegitimate.com
Problem: The business is falsely affiliating their company to look like the company has a relationship with the BBB to build consumer trust. This company is not affiliated with BBB in any way. We have reached out to the company on several occasions. To date the company has not complied with our cease and desist requests.